Etain is highly skilled sales person who is experienced in providing tailored training solutions within the areas of VMware, Microsoft, Amazon Web Services (AWS), Cyber Security, Commvault, ITIL, PRINCE2, Business Analysis and many more. Etain's office telephone number is linked here.

Mark is an experienced Senior Strategic Account Manager with extensive learning & development experience working with business large and small. Specialist skills include providing public & tailored training solutions within the Microsoft, VMware, Cisco, ITIL & PRINCE2 training areas, offering solutions for Public & Private Sector Clients. Mark's office telephone number is linked here.

Paddy works with both public and private sector clients with training and learning requirements. He is an integral part of Ireland’s most trusted training provider and is delighted to work with customers to transform business performance by developing the understanding, knowledge and skills. 

Calvin is one of our leading instructors specialising in Cloud Computing. He is Evangelist & Custom Cloud Designer / Implementation Consultant AWS Authorised (Champion) Instructor (AAI). 

Shannon recently joined the team and brings with her with extensive administration & management. Shannon holds a first class hounours MSc in Counselling Studies and Therapeutic Communication from Ulster University.

Susan is an experienced sales support administrator with extensive learning & development experience. Susan is a graduate of Queens University Belfast.

Mary Warde is a trainer with over 20 years of enterprise training delivery experience. She aims to make technology more accessible by increasing knowledge and reducing fear. Mary provides training and consultancy in Excel, Power BI, Teams, Office365, SharePoint, Visio, and Project.

She has extensive experience in incorporating business needs into training, especially in Excel and Power BI. Mary has delivered Microsoft training, helping thousands of individuals achieve their certifications, making her one of the most widely known and respected trainers in Ireland.

Gwen is an experienced training operations team leader with a demonstrated history of working in the information technology and services industry. Skilled in Event Management, IT Service Management, Administration, Corporate Communications, Digital Marketing, Project Management, HR and Management.

Gemma is a highly skilled and experienced Account Manager with extensive learning & development portfolio. Specialist skills include providing public & tailored training solutions within the Microsoft, VMware, Cisco, ITIL & PRINCE2 training areas, offering solutions for Public & Private Sector Clients. Gemma's office telephone number is linked here.

Ryan is an experienced Microsoft Trainer recognized as an Excel, Power BI and Microsoft Apps instructional expert. Part of a community of SureSkills training professionals who are passionate about teaching and empowering others. His role involves more than just delivering content—it's about making complex ideas understandable and helping learners apply them in real-world scenarios. 

Marie-Louise is an experienced Training Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Employee Training, Team Leadership, Customer Service and the entire Microsoft Office suite. Marie-Louise graduated from Queen's University Belfast.

As Head of Training & Certification, Mark leads both the sales and operational aspects of the division. He supports the sales team in aligning training solutions with client needs to drive growth, while working closely with the operations team to deliver impactful learning programs. His role ensures that all initiatives are strategically aligned with business goals, and that certification frameworks remain relevant and high-quality in a competitive market.