Modelling Business Processes - BCS

Key Course Points

Course Code: SSI037 Course Data Sheet
View PDF
 Course Duration 3 days Start & End Time 9:00 am- 5:00 pm

Upcoming Dates

Start Date Format Price (€) Price (£)
02/11/2026 Virtual / Classroom €2,995.00 £2,550.00 Enrol Now
16/12/2026 Virtual / Classroom €2,995.00 £2,550.00 Enrol Now
I would like to discuss custom dates and or private delivery. 
Enquire Now

Course Information

To deliver successful change programmes organisations must be able to identify, evaluate and improve business processes. Effective process evaluation can lead to significant business improvement and competitive edge.

On completion of this course, attendees will be able to:

  •  Identify business processes
  •  Construct a process hierarchy
  •  Document business processes
  •  Determine an approach to process improvement

Context for business process modelling

  • Relationship between business systems and automated systems
  • Purpose of business process modelling
  • Approaches to business process modelling

Identifying business processes

  • Strategic context and business goals
  • Value chain analysis
  • The hierarchy of business processes and tasks
  • Building an organisational view of processes to produce an overall process map
  • Definition of a business process
  • Importance of metrics and measurements

Modelling business processes

  • Overview of different process modelling techniques
  • Business process modelling notation and rules
  • Modelling as-is business processes
  • Types of events
  • Processes outcomes
  • Actors
  • Business rules

Evaluating and improving business processes

  • Identifying problems with the as-is process
  • Analysing the work flow
  • Analysing the tasks
  • Challenging the business rules
  • Approaches to business process improvement
  • Modelling the to-be business processes

There are no pre-requisites for this course.

Contact Us

Whether you are thinking of doing any of our courses you can book it here now. Alternatively, if you need advice or would like to discuss a business discount account - email: info@sureskills.com or call: 01 240 22 62 (Irl)/ 028 9093 5565 (UK).

Latest Downloads

Discover our wide range of courses to help you achieve maximum results.

View Full Brochure Range