Influencing & Negotiation Skills

Key Course Points

Course Code: SSBS155 Course Data Sheet Course Duration 1 days Start & End Time 9:30 am- 4:30 pm

Upcoming Dates

I would like to discuss custom dates and or private delivery. 

Course Information

This highly interactive and practical course equips attendees with the skills required to develop and implement negotiation strategies that are critical to generating successful outcomes. Attendees will learn how to influence outcomes, create value and generate agreement. For maximum impact attendees will use ‘negotiation case studies’ to role play and be given feedback by the trainer on same. The training methods employed will centre on developing a highly interactive environment where participants will learn through a combination of short presentations, interactive discussion, exercises and role-plays structured within a ‘safe’ learning environment. Feedback from the trainer will suggest strengths and development areas.

On completion of this course attendees will be able to recognise the basic principles of negotiation and how to achieve win/win outcomes.  Attendees will learn how to prepare to negotiate and influence effectively, how to present their ideas in a compelling and engaging way and overcome resistance and barriers to their ideas.

 

  • The Negotiation Process
  • The Trust Dilemma
  • Power & Perception
  • Influencing others
  • Planning for Negotiation
  • Developing a Strategy
  • Concessions/Tactics
  • Carrying out the Negotiation
  • Communicating effectively – managing emotions
  • Dealing with Deadlocks
  • Case studies:  role plays

There are no prerequisites for this course.

Contact Us

Whether you are thinking of doing any of our courses you can book it here now. Alternatively, if you need advice or would like to discuss a business discount account - email: info@sureskills.com or call: 01 240 22 62 (Irl)/ 028 9093 5565 (UK).

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