Giving & Receiving Feedback

Key Course Points

Course Code: SSBS153 Course Data Sheet
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 Course Duration 1 days Start & End Time 9:30 am- 4:30 pm

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Course Information

Whether it’s positive or negative, feedback is invaluable. When delivered effectively and received well, it can build strong working relationships, motivate team members and transform performance. This course explores all aspects of feedback, both formal and informal. Attendees will work through tools and frameworks they can use to deliver positive and productive feedback sessions. They will also look at how to receive feedback graciously.

On completion, attendees will have a clear understanding of what effective feedback is and the communication skills required to provide and receive it.

  • Setting clear performance expectations
  • Effective communication
  • The powerful conversation
  • Providing motivational feedback and praise
  • Planning for effective feedback
  • Steps to giving effective feedback
  • Steps to receiving effective feedback
  • Handling difficult feedback situations
  • Setting clear performance expectations
  • Effective communication
  • The powerful conversation
  • Providing motivational feedback and praise
  • Planning for effective feedback
  • Steps to giving effective feedback
  • Steps to receiving effective feedback
  • Handling difficult feedback situations

There are no prerequisites for this course.

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Whether you are thinking of doing any of our courses you can book it here now. Alternatively, if you need advice or would like to discuss a business discount account - email: info@sureskills.com or call: 01 240 22 62 (Irl)/ 028 9093 5565 (UK).

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