Communication Skills for Business Success

Key Course Points

Course Code: SSBS148 Course Data Sheet
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 Course Duration 1 days Start & End Time 9:30 am- 5:00 pm

Upcoming Dates

Start Date Format Price (€) Price (£)
16/12/2026 Virtual / Classroom €445.00 £395.00 Enrol Now
20/04/2027 Virtual / Classroom €445.00 £395.00 Enrol Now
17/08/2027 Virtual / Classroom €445.00 £395.00 Enrol Now
I would like to discuss custom dates and or private delivery. 
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Course Information

Effective communication skills are essential for compelling leadership and success in business. Increasing these skills can help you expand your impact and support you in inspiring, persuading and galvanising teams and customers. This one-day programme will support participants to sharpen their communication skills and put them to use with increased savvy, confidence and success

Enhance existing skills so as to optimise successful communication in all aspects of work and business.

 

 

  • The Principal Styles of Communication
  • Personal communication styles and their impacts on others
  • Assertiveness and Successful Communication
  • Assessing my assertiveness
  • Identifying the personal qualities of assertiveness
  • How to build assertiveness
  • The Science of Persuasion
  • The skills and behaviours of persuasive people
  • Negotiation skills
  • Feedback
  • How to give feedback that empowers
  • Preparing for Difficult Conversations
  • Communicating in Difficult Situations
  • Using Emotional Intelligence to maintain composure and objectivity
  • Compassionate Communication for conflict management

There are no prerequisites for this course.

Contact Us

Whether you are thinking of doing any of our courses you can book it here now. Alternatively, if you need advice or would like to discuss a business discount account - email: info@sureskills.com or call: 01 240 22 62 (Irl)/ 028 9093 5565 (UK).

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