Achieving Assertiveness

Key Course Points

Course Code: SSBS170 Course Data Sheet
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 Course Duration 1 days Start & End Time 9:30 am- 5:00 pm

Upcoming Dates

Start Date Format Price (€) Price (£)
11/12/2026 Virtual / Classroom €445.00 £395.00 Enrol Now
19/03/2027 Virtual / Classroom €445.00 £395.00 Enrol Now
18/06/2027 Virtual / Classroom €445.00 £395.00 Enrol Now
I would like to discuss custom dates and or private delivery. 
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Course Information

Our ability to express ourselves clearly and directly has never been more important. Remote and hybrid working arrangements have evidenced the need to communicate simply and without ambiguity. Assertiveness is the skill to express ourselves calmly and clearly without impinging on the rights or opinions of others. It allows our voice to be heard while modelling openness, accountability and trust in our relationships at work. This one-day programme will explore the power of Assertiveness, allowing participants to develop a skill that can have hugely positive impacts on their work, relationships and careers.

 

To enhance skills towards clear and effective communication for all work-related scenarios.

Approach

The training methods employed will centre on developing a highly interactive environment where participants will learn through a combination of short presentations, interactive discussion, exercises and role-plays structured within a ‘safe’ learning environment. Feedback from the trainer will suggest strengths and development areas.

 

The traits and behaviours of Assertive people

–          Recognising assertiveness in myself and others

The Five Layers of Emotional Intelligence Styles of Communication

–          Self-awareness for objectivity, composure and self- management

Styles of Communication

–            Behaviour, communication styles and their Impacts on working life

Responding to and giving feedback assertively

–            Self-awareness for objectivity, composure and self- management

Managing Conflict Assertively

–            Building strong and trusting relationships at work.

There are no prerequisites for this course

Contact Us

Whether you are thinking of doing any of our courses you can book it here now. Alternatively, if you need advice or would like to discuss a business discount account - email: info@sureskills.com or call: 01 240 22 62 (Irl)/ 028 9093 5565 (UK).

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